Your business deserves a proactive, dedicated business manager from Vastnet
Our business managers don't believe in unnecessary tech jargon, but instead, take pride in speaking plain English. They keep it simple at all times to nurture a lasting, long-term relationship. Our highly knowledgeable team are equipped with many years of experience and are passionately committed to meeting your every need as a part of the rapidly growing Vastnet business network.
Your business is the most important part of our business
Business customer satisfaction is paramount to us here at Vastnet. We focus heavily on ensuring you are happy with our service every step of the way. From initial consultation, to on-going support, we pride ourselves on delivering unbeatable service for our business customers. We carry out regular client satisfaction checks to continually improve and develop our methods of working smarter.
A Team Committed to ongoing service excellence
We will continue the ongoing service once you sign up with us. We have a dedicated team with contrasting strengths in place to monitor your network so you can rest assured you are in capable hands. Our team will do whatever it takes to maintain your network year in year out.
Our Service Management
You can expect our service managers to maintain an ongoing excellent relationship between your business and Vastnet. They are here to keep in touch with you and keep you in the loop. You can rely on them to support you and sort things out proactively.
Technical Support Engineers
Our Australian Based team of Technical specialists will decipher what your network needs. They will Build and roll it out for you. They will continue to support you once it is live. The best part is they explain everything in simple plain english at all times.